Fiorenzo realizes the importance ofprotecting your personal information.
1.1. Users ofour products and services: We know you care and prioritize how yourinformation is collected, used, disclosed, and transmitted or transferredinternationally. We appreciate your trust and we will treat your personal datawith due care and reasonable care to provide you with the best customerexperience and best service especially.
1.3. Our customers createaccounts on our services, providing their “contact information, personal sizeinformation, style preferences, and billing and shipping information” in orderto purchase clothing. Content and data on some of our Services is also viewableto visitors that have not created accounts or made any purchases (“Visitors”).
Fiorenzo may modify this PrivacyPolicy, and if we make material changes to it, we will provide notice toprovide you the opportunity to review the changes before they become effective.If you object to any changes, you may request to have your account closed orsimply choose not to use our services.
4. DataWe Collect
In connection with the Services, we may collect the followingcategories of data which, alone or in combination with other data, mayconstitute Personal Information.
4.1 DataYou Provide to Us
Youprovide data to create an account, use our Services and make purchases fromus.
a. Registration Information : To create an account youneed to provide an email address, phone no., name.
4.2Automatically Collected Data
Our Services may automatically, using software, collect thefollowing data that may, alone or in combination with other data, constitutePersonal Information.
We log usage data when you visit or otherwise use our site. Weuse log-ins, cookies, device information and internet protocol (“IP”) addressesto identify you and log your use.
4.2.2.Communications Data/ Contact channel(s) foryour customers
Ifyou choose to contact us through email or chat, your emails and messages may bestored for future reference.
4.2.3.Your Device and Location
When you visit or leave our site, we receive the URL of both thesite you came from and the one you go to next. We also get information aboutyour IP address, proxy server, operating system, web browser and add-ons,device identifier and features, and/or ISP or your mobile carrier. If you useour site from a mobile device, that device may send us data about your locationdepending on your phone settings.
5. Reasonsto collect Personal Information /How We Use Your Data
· How we use Personal Information about you depends upon whatPersonal Information you provide, how you use our Services, and which productsyou purchase. We may use the Personal Information that we have about you toprovide and personalize our products and Services for you, as well as toimprove our products and Services for all Customers and Visitors.
· We also collect customer’s personal information for reorderingpurposes or for future reorders.
We will use your contactinformation to contact you through email and phone, and other ways through ourServices.
a. Service Messages: We will send you messagesabout your orders, including order confirmation emails, order status updates,shipping information and requests for feedback. Please be aware that you cannotopt-out of receiving service messages from us, including security and legalnotices.
b. b. Marketing Messages: We will send variousmarketing messages to your email. These messages may notify you about newproducts that have come available, new site features we have added, or newcontent we have added to the site.
We target and measure theperformance of ads to Customers and Visitors directly and through a variety ofpartners, using the following data, whether separately or combined:
If you view or click on an Fiorenzo ad, the ad provider may get a signal thatsomeone visited the page that displayed the ad, and they may through the use ofmechanisms such as cookies determine it is you. Advertising partners canassociate Personal Information collected by the advertiser directly from youwith our cookies and similar technologies.
5.4.Developing Services and Research
We use Personal Information aboutyou to conduct research and further improve our products and Services. Forexample, we use your saved custom sizes, order history and feedback to improveour size algorithms and thus provide better size predictions for othercustomers. We also use your feedback on fabrics and products to inform ourproduct development and improve our designs.
We use Personal Information(which can include communications) to investigate, respond to and resolvecomplaints and Services-related issues.
We use your information toproduce aggregated insights that do not identify you. For example, we may useinformation about you to generate statistics about our Visitors or Customers,or to calculate ad impressions served or clicked on. However, such informationis not considered Personal Information because it is anonymized and aggregatedin such a way that it cannot reasonably linked back to the individual.
5.7.Security And Investigations
With your consent, your feedbackon products and our service will be made visible to other visitors to amorns.com.Your feedback will typically be identified with your First Name, Last Initial,and the City and State from your shipping address. Depending on your feedback,this may be seen as an endorsement of our products. In some cases, yourfeedback may be used for advertising and marketing purposes as part ofmarketing emails or other forms of advertisement.
We use others to help us provideour Services (e.g., maintenance, analysis, audit, payments, fraud detection, marketing,and development). They will have access to Personal Information about you asreasonably necessary to perform these tasks on our behalf and are contractuallyobligated not to disclose or use it for other purposes.
It is possible that we will needto disclose Personal Information about you when required by law, or other legalprocess or if we have a good faith belief that disclosure is reasonablynecessary to (1) investigate, prevent, or take action regarding suspected oractual illegal activities or to assist government enforcement agencies; (2)enforce our agreements with you, (3) investigate and defend ourselves againstany third-party claims or allegations, (4) protect the security or integrity ofour Services (such as by sharing with companies facing similar threats); or (5)exercise or protect the rights and safety of Fiorenzo , our Customers, personnel, or others. We attempt to notifyCustomers about legal demands for Personal Information about them whenappropriate in our judgment, unless prohibited by law or court order or whenthe request is an emergency. We may dispute such demands when we believe, inour discretion, that the requests are overbroad, vague or lack properauthority, but we do not promise to challenge every demand.
6.4Change in Control or Sale
6.5. Entitieswe share the personal data with, now and in the future /Advertisers
We do not share PersonalInformation with third parties for their direct marketing purposes without yourpermission. However, we may share the following Personal Information withthird-party advertising companies for our own advertising purposes:
We retain Personal Information for‘ 5 years’ while your account is in existence or as needed to provide youServices, or as long as required by law. This includes Personal Information youor others provided to us and data generated or inferred from your use of ourServices.
Only you, using your email andpassword, or our customer service team, can access your Personal Information.If for any reason you are concerned that Personal Information about you is notcorrect, please visit our site and, after logging in, visit the"Profile" section. Information may be changed or removed withinPersonal Info, Saved Sizes, Addresses. If you prefer, you may contact us viaemail us at email@example.com and wewill correct your information for you.
9.1. Confidentiality of personal financial information: Itis extremely important to Fiorenzo as wellas all personal information. Therefore, personal finance information canonly be retrieved from the relevant bank, i.e., Fiorenzo will not be able to find any information relating to personalfinance information. It is also a very important policy for Fiorenzo not to Rent or sell your personal financialinformation to any other person or entity.
We implement security safeguardsdesigned to protect Personal Information about you, such as HTTPS. We regularlymonitor our systems for possible vulnerabilities and attacks. However, wecannot warrant the security of any information that you send us. There is noguarantee that Personal Information may not be accessed, disclosed, altered, ordestroyed by breach of any of our physical, technical, or managerialsafeguards.
10.2. Cross-Border Data Transfers
We process data both inside andoutside and rely on legally-provided mechanisms to lawfully transfer dataacross borders. Countries where we process data may have laws which aredifferent, and potentially not as protective, as the laws of your owncountry. If you have any questions about the lawful bases upon which we collectand use your personal data, please contact us.
If you have questions or complaintsregarding this Policy, please first contact us online, via email at firstname.lastname@example.org or by physical mail at Fiorenzo or call on 01 789 205612/ +44 (0) 1789 205 612.
Youcan pay for goods and services ordered from the website. via credit cardonline through all bank counters nationwide and pay via ATM by transferringmoney to the account number and designated branches to transfer moneywithin 18 hours. The system will automatically verify yourpayment. and approve the purchase of the product with the delivery of thegoods only after the payment is complete.
a. Expenses ortransfer fees money transferor/customer: It is responsible for thepayment of such fees and the bank will take approximately 1 businessday to process your payment summary.